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Crown House
152 West Regent Street
G2 2RQ

Plumbed in Water Coolers from AquAid

Useful Information

  • The Property Managers' Association Scotland Limited (PMAS) is the leading Association representing professional Property Factor firms across Scotland. Find out more here.

  • Property Factor’s Code of Conduct - The code of conduct part of the Property Factors (Scotland) Act 2011 which property factors are required to abide to came into force on the 1st October 2012. This Code of Conduct (“the Code”) sets out minimum standards of practice for registered property factors and has been prepared in terms of section 14 of the Property Factors (Scotland) Act 2011 (“the Act”). Registered property factors (as defined in section 2 of the Act) are legally required to ensure compliance with the Code in terms of section 14(5) of the Act. Read the code of conduct

  • Cavity Wall,  Roof Insulation and other Energy Saving measures - For free and helpful advice on how to improve your home and reduce bills by saving energy visit or call 0300 123 1234 (calls are charged at national rate)

  Not every type of building is suitable for cavity wall insulation and we would recommend that you obtain     detailed clarification from the installer and seek agreement from your Co-Owners before authorising         any installation.  Please see the following link for the Scottish Government's Homeowners Guide which   contains advice on suitability

  You can also check that the installer is registered with The Cavity Wall Insulation Guarantee                      Agency

  • Glasgow City Council Stair Lighting Contracts - If your building has a stair lighting contract with Glasgow City Council you can report lighting faults out with our office hours to them directly on 0800 595 595 quoting the building address and post code.  If all stair lights have gone out, they will arrange for an engineer to attend within 24 hours. 

  • Common Pains...Blocked Drains - Flushing unsuitable items down the toilet can cause the drainage in your building to become blocked, and apart from considerable inconvenience, can cause flooding to you and your neighbours.  Avoid this by never flushing wipes, cotton wool, cotton buds or sanitary products down your toilet.  It is also advisable to avoid cooking oils, fats or grease from entering the drainage system from your sink.  

  • Scottish Water's Top Winter Tips :
1) If you’re going away then make sure you have someone who can regularly check for any problems.
2) If your neighbours don’t have a key for your home make sure they have contact details for someone who does, in case of an emergency.
3) Leave your heating on, using a low setting.
4) If you live in a flat, leave the heating on low in rooms where the main pipe supplies neighbouring flats.
5) Locate your water supply stop valve.
6) If your property is going to be vacant over the winter months, turn off your water supply and drain the system – a licensed plumber should be able to give you advice about this. 
Visit Scottish Water's website at for advice on how to be prepared this winter.

  • Need a Plumber? Should you need to locate a plumbing contractor to carry out a private repair within your property you can find a Local SNIPEF Licensed Plumber (Scotland and Northern Ireland) by visiting

  • Historic Scotland - Looking After Our Heritage  Advice, guidance and policies on key subjects relating to the historic environment from designation to climate change, conservation and world heritage. Search for a listed building, find out about alterations to listed buildings, and available grant funding.  Read and download free publications on traditional building maintenance and repair methods.

  • Be Safe - Scottish Fire & Rescue Service provide free Home Fire Safety Visits to identify and make you aware of the potential fire risks within your home, know what to do in order to reduce or prevent these risks, and put together an escape plan in case a fire does break out and ensure you have working smoke alarms. Book yours now

  • The Tenement Handbook - A useful and practical publication on tenement maintenance and management. Visit for stockists.