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Monday to Friday 9am - 5pm
Closed Saturday & Sunday

Crown House
152 West Regent Street
G2 2RQ

Plumbed in Water Coolers from AquAid

Emergency Contractors

Our repairs department can be contacted during office hours, Monday to Friday 9.00am - 5.00pm on 0141 332 9041 or (for non urgent matters) via

In the case of an emergency out with office hours we have provided contact details below of some of our approved emergency contractors.  Please note that calling an emergency contractor will incur increased call out rates, and we therefore recommend that you only call if absolutely necessary. Contractors attending will normally only carry out temporary works to prevent any further damage. If follow up repairs are required these will be carried out during normal working hours.  If you are unable to contact any of the under-noted contractors, we recommend that you make alternative arrangements by using your own contractor, who should be suitably qualified and insured.  

If you require to call out an emergency contractor please let us know as soon as possible either by email on or by phone when the office re-opens.

Glasgow & Surrounding Areas     
Hugh Scott Roofing 0141 420 1616  Roofing
Alexander Anderson Ltd  0141 334 9354 Plumbing & Joinery
Hugh Scott Joinery  0141 420 1616 Joinery 
JH Horn Plumbing 07836 584 932 Plumbing
D&I Henderson Ltd 01360 310730 or 07483 416 691 Electrical 
Edinburgh & Surrounding Areas    
James Munro Ltd 0131 552 2538 Plumbing 
Robb Reinstatement  07587 659 720  Plumbing, Electrical & Joinery
Corstorphine Roofing & Building 0131 337 1075 Roofing
Buchanan Quarter & Gardens Only 0845 230 2308  ECG Facilities Maintenance 
  07817 482 637 or
07817 614 337



LV Insurance Claim  24 hour Hotline 0333 772 0374                               

Burst Pipe Precautions

Major damage can often be avoided by taking  basic precautions.

  • Locate the stopcock 'toby' before problems occur.  If possible keep a plumber's 'key' in a common area.  These are readily available from plumbers' merchants and  DIY stores.
  • In the event of a burst, switch off the toby and remember to advise your neighbours that you have done so.
  • If the electrical supply is affected, turn off the electricity at your meter.
  • Puncture a hole in the ceiling to prevent plaster collapsing.

If flooding cannot be stopped by switching off the water, call an emergency plumber.  Please remember that you may be asked to pay the call out charge, before reclaiming this cost from your insurer if insurance cover applies.

The Small Print

Tradesmen attending may ask for proof that your property is managed by Redpath Bruce, so please have a copy of your latest common charges account or other evidence available when they call.