Coronavirus Update 20 March 2020
With the UK response to COVID-19 accelerating, we are letting you know the next steps we are taking to ensure the continuity of service to you while protecting the health and well-being of our people.
- We have asked all employees, with the exception of a very limited number of key people in Edinburgh and Glasgow and staff on managed sites, to work from home until further notice.
- Before making this move we have tested our remote working systems and equipped our staff. However, we are aware that with everybody following this working pattern systems will be stretched so we would ask for your understanding.
- For clients who receive correspondence by mail, until further notice, we will not be able to post communications to you. In order to remain in touch we would ask that you provide us with an email address with which we can communicate with you. Please send a note of your name, property address and an email contact address to mail@redpathbruce.co.uk. We will also be providing regular updates here.
- We have arranged for our phone lines to be diverted, so please continue to contact us by telephone.
We have a dedicated team managing the situation and a robust business continuity plan in place to help ensure we can remain open for business while complying with the latest Government and NHS advice.
Please rest assured that we are equipped to continue to serve you in these unprecedented times.
Our intention is to provide the same high level of service to you during this challenging period and we will keep you updated of any changes to our plans as the situation evolves.
Please stay safe and thank you for your continued support.
